Privacy Policy

 About Trackkers

Trackkers is a in-house developed security domain oriented subsidiary digital product of "Techsalt Solutions" organisation registered with Indian government. "Techsalt Solutions" is a IT product development and maintenance firm with there presence in various domains for their clients.

 The way we collect and use your information

You can sign in https://www.trackkers.com web application for demo use, located at (https://www.trackkers.com) without providing any personal information. To start using Trackkers web application you shall be required to register and provide some personal information.

The information that Trackkers collects about you can be classified as Personal Information and Anonymous Information. Personal Information refers to information that identifies you as a person, for example, your name, company address, phone number, email address, payment details. Anonymous Information refers to information that does not identify a specific individual.

 Personal Information

At "Contact form" (https://www.trackkers.com/contact) we collect your Personal Information (Name, Company Name, Country, State -In case of India- and Phone number) to respond to your inquiry or request, and to send updates or notices about the Service.

At "Become a Trackkers partner form" (https://www.trackkers.com/contact) we collect your Personal Information (Name, Email, Phone,Subject (number of clients) within 1st year of being a reseller, More details about your company, Your Business and Marketing Plan to achieve sales, Country , Annual Company Turnover and Company Size) to respond to your request regarding a potential partnership and to evaluate whether you fulfill the prerequisites to become a partner.

We collect your email address & name when you register in Trackkers website (https://www.trackkers.com).

Το buy one of our paid plans in Trackkers shop (https://www.trackkers.com) we collect information such as your name, postal and billing address, phone number and other billing information (VAT / Tax ID) for invoicing.

If you subscribe to one of the paid service plans and register in the Trackkers cloud-based application (https://www.trackkers.com), we collect information such as your email, name, mobile number, address and email address, IP and GPS location.

We may use your Personal Information to respond to an email or other inquiry or request, to help improve the Service, to customize your experience at the Websites or to send updates or notices about the Service. We also use your Personal Information to bill you for the Service subscriptions and other charges. The billing is performed by the third-party billing service Paytm or etc securing your sensitive financial and billing information.

 Anonymous Information

Every time you visit the Websites, Trackkers collects certain technical information from your Web browser. It includes the pages that were visited and returned to, the time spent on the Terracom website (https://www.trackkers.com) by a visitor, the operating system, the Web browser version, the referring site and any keywords used to find the Websites on search engines. This information does not contain any reference to the personal information. This information can only be accessed by Trackkers and can be used with the sole purpose of tracking visits to the Websites and improve the experience, content and layout of the Websites. Using the anonymous information, Trackkers can also identify defects in the Service and thus continually improve the quality of the Service.

 Data Retention, account deactivation and deletion

We store data to our databases for as long as a client is active and for a period of 2 years after the deactivation of the client’s account. However, the time period of the data storage may be a case-by-case determination that depends on things such as the nature of the data, the legal framework of the client’s country and the reason why it is collected and processed.

 Image Collection

We collect images to enhance user experience, improve service delivery, and ensure the operational effectiveness of our platforms. User-Submitted Images: Includes photographs uploaded by users for profile creation, incident reporting, and identity verification, we collect images from Direct Uploads in which users can upload images directly through our mobile applications and web platforms.

 Use of Images Collected

Images collected are strictly used for the purposes outlined at the point of collection, such as for improving security features, creating user profiles, or supporting the functionality of our apps. Images are stored securely in our databases with access restricted to authorized personnel only.

 Cookies

Trackkers may automatically collect some information through the use of cookies. A cookie is a small data file that is stored on a user's computer to enable the Service to recognize a user that previously used the Service. Trackkers uses information collected from cookies to track the pages of the Websites that our users view, the browsers they use, the devices they logged in from (tablet, desktop,mobile, etc) and other information about user activity when visiting the Websites.

Trackkers implements Remarketing campaigns with Google Analytics for Display Advertising online. Trackkers and the third-party vendors, including Google Inc., use the first-party cookies (such as the Google Analytics or Google AdWords remarketing cookie) to inform, optimize, and serve ads based on a person's past visits to the Websites. As a result, Trackkers ads shall be displayed on the sites across the Web. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.

 The way we share your information

Privacy of our users is very important for Trackkers. We shall not disclose, sell or rent your Personal Information to any third party for marketing purposes. We shall share your Personal Information with the third parties only if you instruct us to and only if such information is required to provide you with specific services. We shall use a Paytm,via check to bill our users for subscriptions and other fees. These third parties shall not retain, share or store any Personal Information except to provide these services and shall be bound by strict confidentiality agreements, which limit their use of such information.

 How we protect your information

Trackkers shall use all and every commercially reasonable physical, managerial and technical safeguard to preserve the integrity and security of your Personal Information. We cannot warrant the security of any information you provide in the Service and you do so at your own risk. Once we received any information from you, Trackkers shall make all and every commercially reasonable effort to ensure the security of our systems. Please note that this is not a guarantee that unauthorized entry or use, software failure and other factors that may at any time compromise the security of user information, will not happen.

 E-mail communication

Trackkers is committed to keeping your email address confidential. We shall never sell, rent or lease our user email lists or otherwise disclose the user email addresses to any third party. We shall use our users' email addresses exclusively to communicate Trackkers information to them. We respect your attention and time so we shall limit the frequency of our mailings to a reasonable amount.

We collect e-mails in our website via contact or register forms. By submitting your e-mail address to an contact form, you will receive notification regarding any system update, pricing plans offers, company’s participation in exhibitions and events or crucial system interruptions.

 Trackkers administrative and service announcements

Trackkers shall automatically email administrative messages such as "Thank you" messages or welcome messages or “Subscription activation” messages introducing users to the Trackkers products and services, responses to password recovery, password and email change requests and similar explanatory messages that are necessary for user guidance. Users cannot opt-out from these emails.

Trackkers may email you service announcements such as day and time of expected interruptions of services, change of prices or service specifications. These emails have no opt-out status either.

 Contact Trackkers

If you have any questions or comments about our Privacy Policy please contact us at info@trackkers.com or you can email Trackkers Data Protection Officer directly at: help@trackkers.com or by mail to: Trackkers: Data Protection Officer, B-3, Sector 22, Noida, Pincode 201301, India

 Tsolve Mobile App Privacy Policy

This mobile application available at play store, help our client organization's customer to submit there issue to concerning authority peoples to resolve there problems asap. This application can only be used at points where trackkers system is active.

 TVisit - Visitor Mobile App Privacy Policy

This mobile application available at play store, help our client manage visitors effectively with easy visitor registration, logs, entry, exit etc digitally which can also be monitored from command control center. This process helps security to remotely or onsite monitor visitors entry, exit and prsence of visitors within infrastructures.